Frequently Asked Questions
What is this place?
We're a virtual reality arcade that includes multi-player, dual player and single player games.
How long do games last?
Multiplayer games last approximately 15 minutes, depending on how long your team survives.
Single and Dual Player games (Beats Hero, Super Power) last between 10-15 minutes.
VR Rides last between 2-10 minutes, with most averaging about 5 minutes each.
Is there an age-limit?
We offer games appropriate for all ages, and our minimum age is 8 for all games due to the size and weight of the equipment. We do offer Guardian Heroes as a family-friendly shooting-based game.
Some games do come with content ratings. For the VR+ Rides, our staff will be able to give you those ratings before games are selected.
We do not recommend our Metro Dead End game for anyone under 14.
You know your child better than we do, and we will allow you to choose whatever games you feel are appropriate. That being said, we will remove a headset from a child or stop the game if the child is in distress.
Do we need to book ahead of time?
We require reservations Sunday-Friday and we strongly recommend them on Saturday for multi-player games. We will not be able to guarantee that you play on Saturday if you do not make a reservation. You can do this via our Facebook page, by texting 248-803-0823 or by sending an email to firstname.lastname@example.org. Our arcade-style games and rides do not require reservations.
Will you host parties? Corporate events?
Yes and yes! We host parties for all ages! We have special party rates. For more information, send an email with your party details (date, time, number of people) to email@example.com or text 248-803-0823.
Please note that we do not allow food to be brought in and we do not have a party-room space for present-opening. If you have more than 12 people, we need at least a weeks notice before your event to ensure staffing.
We also host corporate celebrations and team building sessions. For more information, reach out to firstname.lastname@example.org or text 248-803-0823.
Your parties are not limited to our store hours, either! We will happily open early or stay open late for your event, although different pricing may apply.
Can we bring our own food and drinks?
We allow and encourage (non-alcoholic) drinks to be brought in. Food can be consumed on the picnic tables behind our building but not inside the building unless you have a private event. Alcoholic drinks in Patio Zone cups (bought from bars in our patio zone) are allowed after 4pm Thursday-Sunday.
Can I drop my kids off or do I have to stay with them?
Children under 13 must be supervised by an adult at all times. Teenagers can play alone, however, anyone under 18 must have a waiver filled out by an adult prior to playing. You can either do this online under the "Waiver" tab or in the store.